Unable to initialize the Upgrade Wizard
Many times when we extract new mobile user on server and user tries to sync with server then user receives a error saying that “Unable to initialize the Upgrade Wizard. Please check the upgrade wizard log file for errors”.
This happens due to premature cancellation of sync with server. To get rid of this we need to remove two files from tools installation folder in C drive. Just search for *.ucf files from tools folder and rename them and sync again..Hope you would be able to sync now.
Still If you are not able to sync then check the log files starting with “syncthrd*” within Log folder (within tools folder) to identify exact cause.
Very helpful. Thank you.
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