How to Integrate Google maps with Siebel for multiple addresses

A few days back a client asked me if we could have Google maps integrated with their Siebel application, that would enable their reps to locate their contacts/accounts on Google maps, and find the best way to reach them based on their mode of commute. Initially, they had planned to do this for single addresses. However, I tried to convince them to go for multiple address selection.

The key business driver here in my opinion would be that, the user can optimize his/her travel route based on the proximity of his/her reps, thus saving time and money. Google maps also offers a few more features like checking for traffic, avoiding tolls, taking highways etc.

Google maps is really cool, and integrating it with Siebel makes it cooler ;)

Really!! show me how?

Step 1: The first step would be to get the Google map applet setup on your Siebel application. There are many ways to do this. For this example lets go with Mash-up your CRM with Google maps in < 30 minutes.

Step 2: Once you have this setup, just copy the below script on the contact/ account list applet or where ever you would like to have this integrated.

The below script will automatically refresh your Google map to give you a route of your selected contact addresses and will plot A, B, C pins on the map. Alternatively, you could also use a button to invoke this script.

Script -

 

Step 3: Make sure you change the field names in the script to match your contact BC. 

Step 4: Compile and test!

This is what map would look like

Almost forgot, Thanks to Benny and Alex for their post on Siebel Essentials

Cheers!