Constellation Resarch Webinar "Where You Stand with Siebel" on Sept. 18th

This free 45 minute webinar will discuss what different directions Oracle Siebel professionals can take their Siebel implementation and their careers.

Who: J. Bruce Daley, Vice President and Principal Analyst Constellation Research

What: Webinar: "Where Do You Stand With Siebel”

When: Wednesday, September 18, 2013 at 9:30 a.m. US Pacific time

How: https://www3.gotomeeting.com/register/578393734

Research and advisory firm Constellation Research will hold a Webinar on Where You Stand with Siebel on September 18th. The topic will be the different directions Oracle Siebel customers, partners, and consultants can take their Siebel implementation and their careers.

This year marks the 20th anniversary of Siebel technology and as a mature application it shows signs of both robustness and age. With Oracle sending mixed messages about the product’s future, this webinar helps people making a living with Siebel determine exactly where they stand.

"Clearly Siebel technology is not dead and plays an important role in the IT infrastructure of many of our clients" noted R "Ray" Wang, CEO of Constellation Research. "Figuring out exactly where Siebel fits into the mix is challenging. We are pleased to be helping Siebel customers meet this challenge."

The webinar is based on the research paper "The State of Siebel in the 2013 Market: Different Strategies for Moving Siebel Implementations Forward and Assessing Career Risk" that will be published next week by J. Bruce Daley, Vice President and Principal Analyst at Constellation Research.

Daley was, for many years, the publisher of the Siebel Observer, the largest publication covering the CRM pioneer. Widely quoted in The Wall Street Journal, The New York Times, The Financial Times, Daley also founded the Enterprise Software Summit.

Bruce's research helps Oracle Siebel customers understand the real position Siebel technology holds in the market, why the conventional wisdom about the product is often wrong, and what the trends driving the misconceptions in the market. The report also offers pragmatic advice for taking different Siebel implementations in different directions and how they will impact different careers. The report will be available on the Constellation website.

Webinar Information

When: Wednesday, September 18, 2013 at:

• 9:30 a.m. US Pacific time
• 10:30 a.m. US Mountain time
• 11:30 a.m. US Central time
• 12:30 a.m. US Eastern time
• 17:30 UK time
• 18:30 Central European time

The Future of Siebel CRM: Community Poll - [Poll close date 24th May 2013]

This year marks the 20th anniversary of the founding of Siebel Systems. After being acquired by Oracle in 2005, Siebel CRM and the successor of Siebel Analytics, Oracle Business Intelligence, are still flagship products. Thousands of IT professionals worldwide make a living from these two systems.

Siebel CRM itself has been on the market for 17 years, and in the Siebel community there is much excitement about Oracle's commitment to strengthen the product's position, for example by delivering the Open UI framework. At the same time, many people wonder how many years Siebel has left.

Always with our fingers on the pulse of the Siebel community, we - a group of dedicated Siebel bloggers* - are working together to conduct a poll to find out public opinion on that question.

If you want to cast your vote on the poll, you can do it right here. Alternatively you can use this link to access the poll in a separate window or on a mobile device.

[POLL CLOSED]


Thanks for your vote
-Ryan

*The following blogs are hosting this poll:
(in alphabetical order)

CRM Conundrum
Impossible Siebel
On Demand Education
Siebel Essentials
Siebel Observer
Siebel Tech Blog
Siebel Unleashed
Wentari



Did we miss your blog from this list? Do you want to participate? Then please contact Alex via twitter or Google+.

[Update]

Its been a good two weeks of polling, the poll has now been closed. Thanks to all who participated. We appreciate your comments. A detailed analysis of the results will be put out shortly.

Siebel Mobile Connected Apps - Side effects of custom toggle applets.

We've been doing some development on the very new Siebel mobile connected apps. The Siebel Mobile app is a huge and exciting addition to Siebel CRM. However, Just like all new products, you can expect some product defects in the initial version of the software.

We will be updating this blog with all the bugs we come accross and their workarounds untill we have a permanent solution from Oracle.

Issue: Side effects of custom toggle applet in Siebel Mobile connected apps.

Here is how you can reproduce the Issue -

Create a toggle applet on a Form Applet to toggle on a particular LOV value. Lets say the LOV toggle Value is 'Retailer'

Issue 1 - (New Record renders the applet in Base Mode)

The applet opens in Base mode when the record context is the value (Retailer) used for the toggle in the list applet. However when you create a new record from other types record, this does not happen.

Issue 2 - (Toggling back from the toggle applet, renders the applet in Base Mode)

After you have selected the Toggle, and the toggle applet is active switch back to another LOV so the original applet loads. The applet switches to Base mode instead of staying on Edit mode.

Issue 3 - (Applet switches to List Applet on New record instead of opening the entry form applet) - Happens only in iPhone Mode
 
Upon creating a new record the applet switches to List mode (without loosing context, which is Ok). You then have to tap on the record again to go to Detail mode to edit/ enter data

Workaround:

The workaround to the above three issues would be to do away with the base mode completely, and have the applet render in Edit Mode at all times. You can do this by simply selecting the Applet Mode to Edit in the View web template items property.

Although, this is not the best approach to have a record editable at all times, especially when using a touch phone/pad. Its the only way that can keep the toggle from not breaking.

Any other workarounds are very welcome!

Cheers!

How to time trigger workflows through command prompt

If you have workflows in your CRM system that are required to be run everyday, but for some reason you are running them manually, this might be a good solution for you to save some time.

This solution demonstrates how you can trigger your Siebel workflows at specific intervals of time on windows. For, Siebel environments on other operating systems, you will have to create a solution similar to this, the only difference being the batch file will have to be written in shell (for Linux/Unix) or the programming language that is supported by the OS.

Step 1 - Write the batch file

Copy the below code in a text file and save it with the .bat extension

::Set Localization
  setlocal
::Gets The Parameters and sets into Environment Variables
   set GTYSRV=%1
   set ENTSRV=%2
   set SIEBSRV=%3
   set SIEBUSR=%4
   set SIEBPWD=%5
  
chdir C:\sia81\siebsrvr\BIN
  
   :: The workflow process name
   set wf=Test Workflow
   set command=run task for comp WfProcMgr with ProcessName='%wf%'
   c:\sia81\siebsrvr\bin\srvrmgr /g %GTYSRV% /e %ENTSRV% /s %SIEBSRV% /u %SIEBUSR% /p %SIEBPWD% /c "%command%"

This will connect to the siebel server via the command prompt and call the "Test Workflow" Workflow process.

Step 2 - Schedule the batch file

The next step would be to schedule the workflow process to run at a certain interval in the day. On windows you will need to schedule this through the Windows task scheduler. On Linux/Unix you will probably have to use crontab.

How to schedule a task in windows

How to schedule a task via Crontab

Note: You will have to add the following parameters in the Add Parameters section each separated by a space.

<ENTSRV> <SIEBSRV> <SIEBUSR> <SIEBPWD>

example: Siebel81G siebelDev siebelDev sadmin sadmin@123